LET'S EXCEL TOGETHER:
 

Our people are our most important asset, because it is the team who bring quality to our guest experience. We treat every member of staff extremely well and do our utmost to help them achieve their full potential.
    Don’t just take our word for it; click here to hear what our people say about working for Holiday Emerald Hotel.

 
HEAR WHAT OUR STAFF THINK:

What's in it for you?

    Discover why working with Holiday Emerald Hotel is so rewarding
    A truly rewarding career - in every sense.  
    Holiday Emerald Hotel is one of the most highly respected companies in the Vietnam hospitality industry.  We have an unrivalled reputation for service quality and for the way we nurture and reward our people.  If you are passionate about excellence you’ll like it here!
    As a privately owned family run company we are not answerable to shareholders who only look at the bottom line.  This gives you greater job security and also means we can afford to treat each other with more respect and compassion.  You’ll be welcomed, supported and made to feel the company is your “home away from home”.
    Salaries are competitive and a number of bonuses and incentive schemes are available.  When recruiting we value experience and qualifications but we also employ people who display raw talent, enthusiasm and a willingness to learn.  Career progression opportunities are excellent with training and development programs in place to help you swiftly achieve your full potential.  We pride ourselves on our open door policy - you will have access to our managers and Board of Directors.
    We can also support towards funding for external professional qualifications. In addition, your hard work and commitment is regularly recognized with a number of monthly and annual awards.
    We actively encourage you to make full use of your language skills (English, Korean, Japanese, Chinese etc.) when communicating with guests and you can broaden your experience by working across our different properties. We also exceed our corporate social responsibilities and give staff two days paid time each year for charity work.
    For all these reasons our people stay with us.  Staff retention is above the industry average. If you’d like to hear from members of the team why they find it so rewarding to be part of the Holiday Emerald Hotel Family.

 
 
TRAINING AND DEVELOPMENT:
 

    Whatever your job role at Holiday Emerald Hotel you will find we provide the training and development you need to progress in your career.
    Bringing out the best in our employees
    We run a succinct and professional Training and Development Plan which will help you achieve your personal goals. The personalized service you see in our hotels starts with personalized staff training. We won’t just provide you with the basics, we will also offer learning opportunities that can be applied in your personal life.
    We want to bring out the best in you which therefore means we achieve our goals.  

 
OUR COURSES:

Our HR department regularly run around 20 internally run training courses during the year. The focus is on Foundation Skills for Team Members, Foundation Skills for Managers, Technical Skills and Developmental Skills.
 
Foundation Skills for Team Members

    These courses cover customer service and allow individuals to feel more confident and comfortable doing their day-to-day jobs. We expect all employees to attend these courses.

 
Foundation Skills for Managers

    We expect all Managers to attend this course which is based around looking after your team and getting the best out of them.

 
Technical Skills

    These skills are for departments and specific job roles. These include specialist courses for all Front Office employees and the ‘Practical Training Certificate’ for staff who want to improve their training skills, a qualification from an external awarding body recognized outside EHG.

 
Developmental Skills

    This course is aimed at staff who want to develop within the business but who are not necessarily ready for their next position.
    In addition to these internal training courses you may be able to apply for our college sponsorship - we fund qualifications that can be attained at local colleges.
    We look forward to working with you and watching you grow.

 
 
OUR RECRUITMENT PROCESS AND HOW TO APPLY:

We set ourselves very high standards and expect to exceed them.  We therefore employ people who have extraordinary dedication, expertise, and above all else enthusiasm for taking care of our guests.

    Interested applicants should complete the Application Form and return it with a cover letter, relevant degrees and certificated to the following address: